DISCRIMINATION IS AGAINST THE LAW
New Mexico Orthopaedics complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. New Mexico Orthopaedics does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
New Mexico Orthopaedics provides free aids and services to people with disabilities to communicate effectively with us, such as: qualified sign language interpreters and some written information in other formats upon request (accessible electronic formats, other formats). We provide free language services to people whose primary language is not English, such as: qualified interpreters.
If you need these services, you may contact a member of our Intake Coordinator Department at (505) 768-7507. If you believe that New Mexico Orthopaedics has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the New Mexico Orthopaedics Civil Rights Grievance Officer at 2100 Louisiana Blvd NE, Suite 410, Albuquerque, NM 87110, or call (505) 724-4300, fax (505) 724-4384, or Grievance@nmortho.net. You can file a grievance in person, by mail, email or phone. If you need help filing a grievance, the Grievance Officer is available to assist you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 1-800-537-7697 (TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.